With WhatsApp Business, creating a product catalog can help businesses to efficiently display their product offerings to customers who prefer messaging apps over browsing online stores. By partnering with e-commerce platforms, WhatsApp has made it easy for businesses to publish and disseminate product catalogs via the messaging app.
Benefits of Creating a Product Catalog on WhatsApp Business
Creating a product catalog on WhatsApp Business offers several benefits to businesses. Firstly, it makes it easier for customers to browse and purchase products directly through the messaging app. This can lead to increased sales and revenue for businesses.
Requirements for Creating a Product Catalog on WhatsApp Business
To create a product catalog on WhatsApp Business, you will need to have a verified WhatsApp Business account. WhatsApp Business is a free app that allows businesses to communicate with their customers and send them notifications. If you do not have a WhatsApp Business account, you will need to apply for one on the WhatsApp website.
Connecting your verified WhatsApp Business account to an e-commerce platform like Shopify or Magento allows you to create and sync product catalogs, streamlining your online sales experience. This connection with popular e-commerce platforms enables seamless management of your product catalog.
Configuring Product Catalog on WhatsApp Business
To configure your product catalog on WhatsApp Business, navigate to the settings and choose the product catalog option. Set the catalog name, description, and connect it to your e-commerce platform before saving and configuring it to display on your WhatsApp Business profile.
Setting up and Managing Products in the Catalog
To manage products within your WhatsApp Business catalog, first log in to your connected e-commerce platform and create new products with detailed information such as title, description, price, and images. Upon saving the product details, it will be synced with WhatsApp Business, and customers can browse and purchase products directly from the messaging app.
Tracking Sales and Revenue on WhatsApp Business
Using the WhatsApp Business analytics feature, businesses can track the performance of their product catalog, including views, clicks, and purchases, providing valuable insights on sales and revenue generated through the messaging app.
To access the analytics feature on whatsapp web Business, follow these steps:
Go to the WhatsApp Business settings and click on the analytics option.
Select the product catalog analytics tab.
View the analytics data to track sales and revenue generated through the product catalog.
In summary, creating a product catalog on WhatsApp Business is a great way to present your products to customers and drive sales, and by properly configuring the feature, businesses can effectively increase customer engagement and sales through the messaging app.